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FAQs

Quick answers about quotes, tracking, timing and the goods we carry. Cannot find what you need? Talk to the team directly.

Can't find what you need? Contact the team and tell us about your requirement.

What services does BOYD'S Logistics provide?

BOYD'S focuses on business transportation and logistics support. The suitability of each request depends on the goods, route, timing, handling requirements and availability. Contact us with your details so the requirement can be reviewed.

Which areas do you serve?

We welcome inquiries relating to business transportation requirements across the United States. Availability is assessed individually for each route and request. Please provide the pickup and delivery locations so we can review them.

How do I request a quote?

Use the Get a Quote form and provide the pickup and delivery locations, details of the goods and your preferred timing. We may contact you if further information is needed.

What information should I provide?

Please include what needs to be transported, quantity or dimensions, pickup and delivery addresses or locations, preferred dates, access details and any special handling requirements.

Can I arrange recurring deliveries?

You can enquire about recurring transportation requirements. Include the proposed frequency, route, volumes and timing. Any arrangement is subject to review and agreement.

Do you offer dedicated transportation?

You can discuss a dedicated transportation requirement with us. Availability, scope and operating arrangements must be reviewed and agreed before confirmation.

Can I track my shipment online?

Yes. When your delivery is on its way, we send you a live tracking link by text or email. Open it on any phone or computer to follow the van and see the expected arrival time, or paste it on our Track Shipment page.

Do I get proof of delivery?

Yes. When your goods are dropped off, we record proof of delivery with a photo or signature and can share it with you.

How do I ask about an existing delivery?

Use the form on the Track Shipment page with your reference or delivery details, or call us. You will hear back directly from the team.

How are prices calculated?

Pricing depends on the specific requirement, including route, goods, dimensions, quantity, timing and any additional handling or access needs. Submit the details to request a quote.

Are delivery times guaranteed?

A delivery time is confirmed only once it has been reviewed and agreed for your specific requirement. Please don't assume availability or a delivery commitment before we confirm it.

What types of goods can you transport?

This depends on the goods, dimensions, weight, handling needs and applicable requirements. Describe the goods fully in your inquiry so the request can be assessed. Restricted, hazardous, oversized or specialist cargo is only accepted where specifically agreed.

How can I contact BOYD'S?

Use the Contact page to send an inquiry, email [email protected] or call (919) 630-3993.

Still have a question?

Get in touch and tell us what you need help with.