Simple to start. Clear at every step
You tell us what needs to move. We plan it, agree it with you and deliver it, and you deal directly with the team doing the work from start to finish.
Four steps from request to delivery
Tell us what you need
Send a quote request, call the team or use the help desk. Tell us what is moving, where it is coming from, where it needs to go and when.
You
- Pickup and delivery locations
- What the goods are, with quantity, size or weight
- Preferred dates or delivery window
- Access or handling needs
BOYD'S
- Review every request personally
- Ask follow-up questions if anything is unclear
We plan the solution
We look at the route, timing, handling and our availability, then come back to you with a clear quote. Nothing is booked until you have agreed it.
You
- Confirm the details are right
- Agree the price and timing
BOYD'S
- Check the route and site access
- Plan pickup and delivery times
- Confirm the agreed arrangement with you
We deliver with care
On delivery day, the BOYD'S team picks up your goods at the agreed time and delivers them to the agreed point, handled with care throughout.
You
- Have the goods ready at the agreed time
- Share a site contact for pickup and delivery
BOYD'S
- Pick up as agreed
- Handle your goods professionally
- Deliver and record proof of delivery
You stay informed
You deal with the same team from start to finish. Questions go straight to the people who did the job, and recurring work can be set up as a regular schedule.
You
- Contact us any time with questions
- Tell us about upcoming or recurring work
BOYD'S
- Send you a live tracking link when the van sets off
- Follow up after delivery
- Set up a regular schedule if you need one
What working with BOYD'S feels like
The standards we hold every job to, from a single drop to a weekly route.
A direct line
You speak to the team responsible for your delivery, not a call center or a middleman.
Agreed before booked
Scope, price and timing are agreed with you before any job is confirmed.
Handled with care
Your goods are treated as part of your business, because they are.
Straight answers
If a job is not the right fit for us, we tell you upfront.
